1. Introduction
Welcome to BiteFly! We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you use our food delivery services, including our website and mobile application (collectively, the "Services").
2. Information We Collect
We collect various types of information to provide and improve our Services:
- Personal Information: When you register for an account, place an order, or contact us, we may collect information such as your name, email address, phone number, delivery address.
- Usage Information: We collect information about how you interact with our Services, such as your order history, preferences, and the pages you visit on our website or app.
- Device Information: We collect information about the device you use to access our Services, including the device's IP address, browser type, operating system, and mobile device identifiers.
- Location Information: With your consent, we may collect and process information about your device's precise location to provide location-based services, such as showing nearby restaurants.
3. How We Use Your Information
We use the information we collect for various purposes, including:
- Providing Services: To process your orders, deliver food, and provide customer support.
- Improving Services: To enhance and personalize your experience, understand user behavior, and develop new features.
- Communications: To send you updates, promotions, and notifications related to our Services.
- Security: To protect against fraud, unauthorized access, and other security issues.
- Legal Compliance: To comply with legal obligations and enforce our terms and policies.
4. Sharing Your Information
We may share your information with third parties in the following circumstances:
- Service Providers: We may share your information with third-party vendors who perform services on our behalf, such as payment processing, delivery, and customer support.
- Business Partners: We may share your information with restaurant partners to fulfill your orders and provide better services.
- Legal Requirements: We may disclose your information if required by law or to protect our rights, property, or safety, or that of our users or the public.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner.
5. Your Choices
You have the following choices regarding your information:
- Access and Update: You can access and update your personal information through your account settings.
- Marketing Communications: You can opt out of receiving promotional emails by following the unsubscribe instructions in those emails. You may also adjust your communication preferences in your account settings.
- Location Information: You can control the collection of precise location information through your device settings.
6. Security
We implement reasonable security measures to protect your information from unauthorized access.
7. Children's Privacy
Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have inadvertently received personal information from a child under 13, we will delete such information from our records.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new Privacy Policy on our website or app and updating the effective date. Your continued use of our Services after any changes signifies your acceptance of the updated Privacy Policy.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
Email: [Bitefly.dz@gmail.com] Address: [Algeria.Djelfa]
Thank you for trusting BiteFly with your personal information. We are committed to safeguarding your privacy and providing a secure and enjoyable experience.
