Terms and condition
1. Acceptance of Terms
By accessing or using BiteFly’s website, mobile application, or other services (collectively, the "Services"), you agree to comply with and be bound by these Terms and Conditions ("Terms"). If you do not agree with these Terms, please do not use our Services.
2. Changes to Terms
We may update these Terms from time to time. We will notify you of any significant changes by posting the new Terms on our website or app and updating the effective date. Your continued use of our Services after any changes signifies your acceptance of the updated Terms.
3. Eligibility
You must be at least 18 years old to use our Services. By using our Services, you represent and warrant that you have the legal capacity to enter into these Terms.
4. Account Registration
To use certain features of our Services, you may need to create an account. You agree to provide accurate, current, and complete information during the registration process and to update such information as necessary. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
5. Orders and Payments
- Order Placement: When you place an order through our Services, you agree to pay the total amount specified, including any applicable taxes and delivery fees.
- Payment Information: You must provide valid payment information at the time of placing an order. By providing payment information, you authorize us to charge the specified amount to your payment method.
- Order Confirmation: Once your order is placed, you will receive a confirmation email or notification. This confirmation does not guarantee availability of the items ordered.
- Cancellations and Refunds: Orders cannot be cancelled once they have been confirmed. Refunds are issued at our discretion and in accordance with our refund policy.
6. Delivery
- Delivery Time: We strive to deliver your order within the estimated delivery time, but we do not guarantee delivery times. Factors such as traffic, weather, and restaurant preparation time may affect delivery.
- Delivery Address: You are responsible for providing an accurate delivery address. If an incorrect address is provided, we may not be able to complete the delivery, and you may be charged for the order.
7. Use of Services
- Permitted Use: You may use our Services for personal, non-commercial purposes only. You agree not to use our Services for any illegal or unauthorized purpose.
- Prohibited Conduct: You agree not to engage in any conduct that may harm our Services, other users, or third parties. This includes, but is not limited to, interfering with our Services, using automated systems to access our Services, or transmitting any viruses or harmful code.
8. Intellectual Property
All content and materials on our Services, including text, graphics, logos, and software, are the property of BiteFly or its licensors and are protected by intellectual property laws. You may not use, reproduce, or distribute any content from our Services without our prior written permission.
9. Disclaimer of Warranties
Our Services are provided on an "as-is" and "as-available" basis. We make no warranties, express or implied, regarding the reliability, accuracy, or availability of our Services. We disclaim all warranties, including but not limited to, implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
10. Limitation of Liability
To the fullest extent permitted by law, BiteFly shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, arising out of your use of our Services.
11. Indemnification
You agree to indemnify and hold harmless BiteFly, its affiliates, and their respective officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses, including legal fees, arising out of or related to your use of our Services or violation of these Terms.
12. Governing Law
These Terms shall be governed by and construed in accordance with the laws of , without regard to its conflict of law principles. Any disputes arising out of or relating to these Terms shall be resolved exclusively in the courts .
13. Contact Us
If you have any questions or concerns about these Terms, please contact us at:
Email: [bitefly.dz@gmail.com]